Privacy Policy
At hotels-cornwall.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data we gather from you. We comply with applicable legal frameworks to ensure your data rights are respected.
Data We Collect
- Information You Provide
- This includes your name, email address, phone number, and billing address when you create an account, make a purchase, or sign up for our newsletter.
- Transaction/Financial Information
- Details related to your purchases or bookings, including the services or products ordered and your payment method, which we process through third-party processors.
- Communications
- Any information you provide when contacting our customer support or leaving feedback about our services.
- Automatically Collected Data (Usage Data)
- Automatically collected data such as your IP address, browser type, device information, operating system, and information gathered through cookies as detailed in our Cookie Policy.
How We Use Your Information
- To provide and maintain our services, including the processing of your orders and managing your account.
- To provide customer support and respond to your inquiries.
- To personalize user experience by offering tailored recommendations.
- For research and development purposes to improve our platform and products.
- For sending marketing and promotional communications, with your consent.
Information Sharing (Disclosure)
- Service Providers: We may share your information with third-party service providers who assist us in providing services such as payment processing, hosting, analytics, and IT support.
- Business Partners: We may share your information with trusted business partners for co-branded services or joint promotions, but only with your explicit consent.
- Legal Reasons: We may disclose your information as required by law, or in response to legal processes, to protect the rights and safety of our company and our users.
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law, such as for accounting purposes.
Your Data Rights
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request corrections to your personal data if it is inaccurate or incomplete.
- Erasure: You have the right to request the deletion of your personal data in certain circumstances (Right to be Forgotten).
- Opt-Out: You have the right to opt out of marketing communications at any time.
- Object: You have the right to object to the processing of your personal data under certain conditions.
Security Measures
We implement a variety of technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, secure servers, and periodic security assessments.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and we will update the 'Effective Date' at the top of this policy.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy, please direct your inquiries to our support page.